About us
Why shop with Electreia
Worldwide delivery — £9.99 flat rate per order; free delivery on orders over £50 (after discounts).
Note: international orders may be subject to local duties and taxes.
Card-only checkout — secure payments via Visa/Mastercard with TLS encryption and 3-D Secure.
Real support — fast assistance with products, orders, and returns. Contact us at info@electreia.co.uk or b2b@electreia.co.uk.
Accountable policies — clear Terms, Privacy, Shipping, Returns, and Cookie pages, fully aligned with UK law.
Sustainability & responsibility
Sustainable packaging — recyclable materials and right-sized parcels.
Responsible brands — preference for brands with clear service support and available spare parts.
Eco practices — encouraging proper care and responsible disposal of batteries and electronics.
What we offer
Consumer electronics & accessories — audio, smart home, computing peripherals, chargers, cables, storage, and everyday gadgets.
Curated catalogue — practical selections with clear specs and honest descriptions.
Reliable logistics — Royal Mail, DPD, DHL, FedEx/UPS with tracked delivery for peace of mind.
Customer-first policies — 30-day returns, 12-month warranty (on many electronics), and transparent shipping fees.
How we work
Sourcing — authorised distributors and vetted suppliers, with priority on UK/EU-compliant products.
Quality control — batch spot checks, spec verification, and serial tracking where applicable.
Packaging & dispatch — secure packing and dispatch within 1–2 business days after payment confirmation.
After-sales — assistance with setup and compatibility, RMA guidance, and warranty cases.